Anne-Sophie Hoffmoen

Programme Support Officer, National Maternity Network
Specialist Services & Screening
NHS National Services Scotland

Anne-Sophie moved from Denmark to Scotland in 2006, and again from the East Coast to the West Coast in 2012, having lived in Glasgow ever since. She brings a broad range of experience from public sector roles at City of Edinburgh Council, Strathclyde Police/Police Scotland, and Renfrewshire Council. Working within NHS Scotland runs in the family and she was delighted to join NHS Greater Glasgow & Clyde in January 2020, initially as a Support Secretary in the Diabetes and Endocrinology department.

Inspired by the extensive use of Multi-Disciplinary Team (MDT) approaches there,  Anne-Sophie quickly recognised the potential for robust and consistent co-ordination to enhance MDT approaches and optimise clinical time. She worked with clinicians and service managers to explore their administrative support requirements and synthesised these to evidence need for a dedicated MDT Co-ordinator role, which she was given responsibility to develop and embed within the team. Anne-Sophie also assisted in delivering a service re-design to meet the new challenges brought by COVID-19, identifying patient and service needs and converting ideas into practical solutions and efficient clinics. Recognising similarities between MDT and network approaches, and the potential for both to support person-centred care, she saw the opportunity to further develop her transferrable skills as Programme Support Officer for the National Maternity Network as too good to pass up. Anne-Sophie said she  ‘hopes to play a part (even a small one) in helping deliver guidance which has the ultimate aim of improving patient care and reducing inequalities in treatment’.